This privacy policy explains how Solar Property Bali handles information when you browse solarpropertybali.com or contact us. It covers this website and its enquiry forms. The public contact for questions about your information is [email protected], or +62 823 4210 3136. Please identify the request or conversation concerned so we can locate it.
Information you give us
Our enquiry forms ask for your name, email address or phone / WhatsApp contact, the service you are interested in and your message. Fields vary between forms. We use those details to read your request, respond through the contact channel you provide and continue the discussion you ask for. Please send only the information needed for your enquiry; do not include identity documents or payment details in a general website form.
Form submissions are delivered to an internal Telegram conversation used to handle enquiries. The submission can include the page it came from, your IP address and referring page, alongside the information you entered. Telegram therefore receives the content of the enquiry as a service provider. Submitting a form does not subscribe you to advertising.
Website delivery and technical records
Cloudflare delivers and protects this website. It receives connection information such as your IP address, requested URL, browser information and request time. Our hosting and enquiry service also process technical request records for operation, security and troubleshooting. A click on a website redirect to a messenger may be recorded by that redirect service. These technical records are separate from optional Google Analytics.
The website's fonts are served from our own domain. Loading a page does not require downloading fonts from Google Fonts. Links to other websites may lead to services with their own privacy practices.
Optional analytics and your choice
Google Analytics 4 (measurement ID G-58QZKCDFEM) and optional click statistics start only when you select “Allow analytics”. Before consent, and after you select “Without analytics”, the website does not load the Google Analytics script. Refusing analytics does not prevent browsing or sending an enquiry. Advertising storage and advertising personalisation remain disabled.
With permission, analytics helps us understand page visits and use of contact links. The configured page address excludes query parameters and fragments, and the referring address is reduced to its origin. We do not intentionally send form field values to Google Analytics. Google processes analytics information under its own privacy policy.
Your choice is stored in this browser's local storage for up to 180 days, then requested again. Accepted analytics can also set Google Analytics cookies. You can change your choice using “Analytics settings” in the footer. Choosing “Without analytics” stops the integration, removes accessible first-party Google Analytics cookies and reloads the page if analytics was already active. It does not erase information previously received by Google. Clearing browser storage also clears your saved choice.
Messages through WhatsApp and Telegram
When you follow a WhatsApp or Telegram link, you leave this website and use that provider's service. Your messages and account information are processed according to the provider's terms and privacy policy. We use the messages you send to respond to your enquiry. The same applies when you contact us by email or phone.
Retention and requests about your information
Enquiries and correspondence may remain in the services used to handle them, while technical records are stored by the hosting and security services. Retention depends on the record and the service; this notice does not promise a single deletion period for all systems. Contact us to ask what information we hold about your enquiry, request a correction or deletion, or ask us to stop further contact. We may need enough information to verify that the request concerns you and explain any records that must be retained.
Some providers may process information outside the country where you live. This notice describes the website's processing and choices; it does not replace the privacy policies of Google, Cloudflare, Telegram or WhatsApp. We update this page when these practices change.